Shipping policy

Shipping Policy for Feylux Hair

Thank you for shopping with Feylux Hair! We strive to provide fast and reliable delivery for our customers across South Africa.

Processing Time

Orders are processed within 2–3 business days. Please note that orders are not shipped or delivered on weekends or public holidays.

Shipping Rates

• Standard Shipping (via The Courier Guy): R70 (within South Africa)

Shipping Time

• Standard Shipping: 3–5 business days (depending on your location)

Courier Service

We ship all orders within South Africa using The Courier Guy for a safe and reliable delivery experience.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number so you can monitor the progress of your delivery.

Lost or Damaged Items

In the event that your order is lost or damaged during shipping, please contact us within 7 days of receiving your order, and we will assist you in resolving the issue.

Shipping Address

Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost shipments due to incorrect address details.

For any further questions or assistance, please feel free to reach out to us at info@feyluxhair.co.za or call us at 073 930 1886.

This should now reflect your nationwide shipping with The Courier Guy. Let me know if you’d like to tweak anything!